Privacy Policy
At Diseño Creativo MX, we value the privacy of our visitors and clients and are committed to protecting your personal data when you use our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Information We Collect
When you interact with our site or engage with our services, we may collect personal information that you voluntarily provide, such as your name, contact details, company name, and any other information necessary to deliver our design and creative services. We may also collect technical data automatically, including IP addresses, browser type, and usage details to help improve the functionality and user experience of our platform.
Use of Your Personal Data
Your personal information is utilized solely for legitimate business purposes, including the provision and improvement of our services (such as graphic design, branding, UX/UI design, and marketing material creation), customer support, billing, and legal compliance. We do not sell or rent your personal data to third parties.
Legal Basis for Processing
We process your data based on your consent, contractual necessity, compliance with legal obligations, or legitimate interests pursued by Diseño Creativo MX, such as service improvement and fraud prevention.
Data Sharing and Disclosure
Your personal data may be shared with trusted third-party service providers who assist us in operating our site or conducting business activities, including IT services and payment processors, under strict confidentiality agreements. We may also disclose your information if required by law or to protect our rights and property.
Data Security
We implement appropriate organizational and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal information is limited to authorized personnel who require it for legitimate business purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights Under GDPR
If you are located in the European Economic Area, you have the right to:
- Access your personal data and request copies.
- Rectify inaccurate or incomplete data.
- Request erasure of your data when it is no longer needed or if you withdraw consent.
- Restrict or object to the processing of your data under certain circumstances.
- Request data portability to transfer your data to another service provider.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority if you believe your rights have been violated.
To exercise these rights, please contact us by mail at our physical address.
Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance user experience, analyze site traffic, and deliver personalized content. You have the option to manage cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to external websites not operated by Diseño Creativo MX. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
Contact Information
For questions or requests related to this Privacy Policy or your personal data, please write to us at:
Diseño Creativo MX
482 Paseo de la Reforma Avenue,
Floor 5,
Mexico City, Mexico City, 06600
Mexico
We are committed to respecting and protecting your privacy when you use our services. Thank you for trusting Diseño Creativo MX.